Frequently Asked Questions

Q: How do I contact Absolute?

We can be reached via our Contact Us page.

Q: How do I find a store that sells Absolute footwear?

Visit our Store Locator to find the location nearest to you!

Q: I'm having trouble with the lights in my rechargeable boots. What do I do?

Please see our Rechargeable Boots Troubleshooting page for a step by step guide to get your boots lighting up again.

Q: How many socks should I wear?

Just one pair! No really, just one! Your feet should be comfortable and warm without adding in extra socks. Wearing more than one sock can actually cause your feet to sweat and the moisture will cool down your feet.

Q: I have a defective product, what do I do?

If you believe your Absolute product is defective, the fastest way to resolve the issue is to return it to the store you bought it from. If you are unable to return your item to its original retailer, contact our Customer Care Team.

Frequently Asked Questions

FAQ

How do I contact Absolute?

How do I find a store that sells Absolute footwear?

I'm having trouble with the lights in my rechargeable boots. What do I do?

How many socks should I wear?

I have a defective product, what do I do?

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